We are honoured to receive cards and letters full of gratitude and kind words from the families we are privileged to serve. The following are some recent testimonials taken from our album of thank you cards on display at the funeral home.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
Bonjour Roger,Beverley et Tianna, Je veux tout simplement prendre une minute pour vous dire un gros Merci pour l’excellente cérémonie des défunts à l’église hier soir. The ceremony was simple but yet so touching and meaningful for family members still grieving their loved one. La petite rencontre au sous-sol par la suite nous a donné l’occasion de rencontrer et de fraterniser avec d!autres qui partagent la même douleur que nous. The engraved candle and ornament are beautiful keepsakes of our Mother. Thank you for the time and effort in preparing this ceremony for us. Again you have shown us consideration and kindness that our family will never forget. Merci encore du fond de notre cœur!👏 Denise Chiki and Jack Lessard
Dear Beverly and the staff of the welland funeral home I want to thank you for your guidance and help through our time of grief You treated our family and Brian with dignity respect and kindness never at any time did we feel like we couldn't come to you and ask questions or make changes You and your team were amazing The aftercare provided was so helping and very much appreciated!, I have my final arrangements with you and I have every confidence my wishes will be carried out I know when the time comes you will be as helpful to my children as you were with my husband thank you very much Betty E
Dear Roger, Beverley, Tianna Please accept our heartfelt thanks for your assistance and guidance in preparing our mother’s, Yvette Lessard, funeral. We were overwhelmed by the professionalism, sensitivity and compassion you showed toward our family during this extremely difficult time. Your kindness and consideration helped us get through it. Si votre but était d’alléger notre fardeau, sachez que vous avez réussi à 200%. Yours sincerely, The Lessard family
Thank you to Welland Funeral Home for helping us during this time of great sadness. A special thank you to Tianna, who so caringly guided us through each step of the way, without you it would have been impossible to deal with the sudden passing of a beloved husband and father. We also want to thank Jennifer and Beverley for they shared a wonderful role in their support for us.
On behalf of Irene Brochu & family, We would like to send out a huge thank you To Roger Gervais, Beverley Robidoux, Tianna & Jennie of the Welland Funeral Home for their caring & respectful church service they provided to all the families who suffered a recent loss in 2016-2017. We also extend a big thank you to L' Eglise Sacre Coeur for the beautiful prayer service.
A big thank you to Beverley for always being so wonderful and providing such awesome service! We have used The Welland Funeral Home many times. One of the things you can always count on is Bev's excellent and professional top notch service! Thanks again for making it so much easier!
For being willing to listen and willing to share, not only knowledge but compassion and care. A BIG thank you for all of your help and support.
Beverley Robidoux and the staff at the Welland Funeral home, we are so grateful for seeing us through one of the hardest moments of our lives. Tante, all we can say is we love you. Much love, Irene, Janet, Paul, Ryan, Britni, Carol, Dave, Debbie, Rob and Shelby.
Dear Bev & Staff Thank you so much for the assistance you all provided us during our time of grief. Your professionalism & attention to detail was phenomenal.
Bev and Staff Words cannot begin to express how helpful you were in our time of need. Your patience, advice and compassion are so very special and they didn't go unnoticed. You have shown us that angels do exist on earth. Thank you for all you have done for us.
Vickie and Roger: Thank you doesn't seem like enough for all you have done to help us through the worse time of our life. Please know that we greatly appreciate all that you have done for us.
Dear Roger, Vickie and Jodi: When you are on the other side of the ocean... you are totally dependent on people you don't even know to help you through sad times. Your extended help went beyond our expectations. We thank you for your professional assistance but also for your kind and personal help. We will remember you fondly.
Roger: we appreciate you and your staff for all of your assistance in preparing the arrangements for the funeral and cremation. All of your generosity was greatly appreciated. Your kind words and warmth comforted us during this emotional time. My dad was a fun loving person and he loved your family very much. We were truly happy with the services that we received and will gladly recommend this funeral home to other family and friends. Thank you again.
To all of the staff of The Welland Funeral Home: Please accept our heartfelt thanks for guiding us so calmly and professionally through the days before, during and after our Mom's funeral. Thank you for your kindness towards us and for attending to all of our wishes. We were most pleased with your service.
Words cannot express how we all appreciate your professionalism and kindness towards our family during this difficult time. Saying that you go above and beyond is an understatement. Thank You seems inadequate. God Bless
Thank you so much Roger and staff for all of your help, guidance and information which was so valuable and made it so much easier for us. Thank you again.
Beverley Robidoux and Staff: On behalf of our entire family, I want to thank you for managing our father's funeral arrangements. Your kindness and consideration helped us get through the loss of our dad. It was a difficult time for all of us and we want to send our sincere thanks and appreciation for your caring and professional ways during his final arrangements.
It was a pleasure meeting with Beverley. She made everything we wanted; happen.
Beverley and her team:
A special thank you for your coordination, organization, professionalism and courtesy. Our mom looked wonderful and peaceful....
All you have done including sprinkles of humour has eased the passage through this journey!
Dear Beverley & Jodi,
Just a little token of our appreciation for such good professional care you gave me & my brothers during our time of sorrow. It certainly makes our sadness easier to handle and more comforting. Many times already I have told you how beautiful she looked and I will continue telling you how beautiful she did look.
Thanks for helping the family through a painful and difficult period. Your compassion helped soothe the pain.
The care my family was given during this time was impeccable, loving, kind and compassionate. I could not have asked for better.
Beverley & Jodi provided professional, amazing and outstanding support. Made this process an easy one.
Sincere appreciation to Bev for her compassion and for her support & guidance during this very difficult time. She was amazing!
Dear Beverley & Jodi
On behalf of the family I would like to thank you. From the moment we met you we felt that you were available to help us with anything that we needed. The care and compassion you have shown us is more than we could have expected. Your attention to detail has been very appreciated. You took on so much of the burden for us that you made this difficult time much more bearable. We cannot thank you enough for all of your help along the way and for the smiles of comfort. Ladies, you have done an awesome job and we will pass our compliments along to anyone that will listen.
Hello Beverley and Jodi,
Just wanted to say hello. It seems weird but I think of you guys often and how wonderful you were to us! When I drive by I wonder how you are doing lol. I'm happy that I have nice thoughts of you instead of being overwhelmed by sadness when I drive by. It means a lot lol. I am still on the brink of tears every time I drive by the place in niagara where my mom was and that was in 1996!!! You guys are obviously doing everything right!!
Thanks again for being awesome!!
Beverley, Thank you again for your support for the preparation and direction of my mother's funeral. The whole family think it was beautiful, and what my mother had wanted.
I can't thank Bev enough for all of her help with the arrangements. It was very much appreciated.